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Privacy Policy

Privacy Policy provided pursuant to Art. 13 of Legislative Decree no. 196 of 30 June 2003 and Art. 13 of EU Regulation 679/2016 (GDPR)

1. Types of data collected

This information is provided in accordance with the provisions of Legislative Decree no. 196 of 30 June 2003 (the “Privacy Code”), as well as in compliance with EU Regulation 679/2016 (the “GDPR”), and applies to individuals who decide to access the Website (respectively, the “Users” and the “Website”), as well as to navigate within it.

1.1 The types of data processed are as follows:

Browsing data

The mere browsing of the Site entails the implicit collection of so-called “Browsing Data”, which do not allow the direct or indirect identification of the User, including:

  • the IP addresses;
  • the type of browser used;
  • the operating system;
  • the domain name and addresses of websites accessed or exited from;
  • data derived from cookies and/or similar technologies: learn more about this information by visiting the Cookie Policy page.
Data provided voluntarily by the user

The email address is the data essential for the provision of certain services, for example the response to requests received by us,

The data to provide, which is deemed useful for the optimal provision of the service, is as follows:

First name, last name, date of birth, city, telephone number and email address.

In case you provide third party data, you must ensure their informed-consent for the processing of their data, assuming personal responsibility/consequences.

Persons under 16 years of age may not provide us with personal data. We therefore accept no liability for any misrepresentation. In any case, should we discover any false declarations, we will proceed to delete the relevant data.

2. We collect certain data on our Site, why?

2.1 To make our services accessible and improve their distribution

Your data are used to ensure the proper operation and delivery of our services, such as but not limited to: communications to and from the customer and activities related to the administrative/accounting area as required by specific laws or regulations.
These processing operations are necessary in order to provide our services correctly, but you may object to them at any time through the methods specified in point 6.

2.2 To inform you about our business activities

If you have expressly given us your consent, we may use your data to inform you about promotional activities that may be of interest to you. This data is used in particular to:

  • update you on events, initiatives and promotional & advertising activities.
  • carry out statistical reports related to promotional systems, for example, analyses relating to the number of e-mails read, the number of clicks made on links.

3. Is it compulsory to provide data?

Except for the data collected to improve your browsing experience on our Website, we do not collect any further data.
Therefore, consent from Users is optional for promotional and profiling purposes, in fact, your refusal to give consent would not imply a failure to provide the service.

4. Who processes your data?

4.1 Data controller

The data controller is Caffè Italia dei f.lli Russo, with registered office in via Messinetti, 14 Crotone (Kr) Italy, VAT no. 00093590792.

4.2 Data processor

To obtain information about the data controller, you can send an email to:

Your data will not be sold or in any way transferred to third parties for any reason whatsoever.

5. Exporting and deleting personal data

In order to export your personal data or to ask for their deletion you can send a request to the email address:
Your personal data will be exported within 30 days or, if the export is particularly complex, within three months.
The deletion of the data will take place within the technical timeframe indicated and in accordance with the retention period stated in point 7, which will not, however, exceed 30 days.

6. Exercising your rights

Anyone who has provided us with their personal data may:

  • receive, from the data controller, information regarding the existence, in our systems, of their personal data, the origin of such data, the purposes of processing and, in the event of a request, may obtain access to their data and to the information referred to in Article 15 of the General Data Protection Regulation EU Regulation 2016/679;
  • request the modification, deletion, and limitation of the processing of data in the event one of the conditions provided for in Article 18 of the General Data Protection Regulation EU Regulation 2016/679 is met;
  • oppose, for legitimate reasons, the processing of data or withdraw consent at any time;
  • receive their personal data and be able to transmit them to another data controller without hindrance;
  • to lodge a complaint with the Italian Data Protection Authority.

The exercise of your rights as a concerned person is free of charge pursuant to Article 12 of the GDPR. However, in case of requests that are manifestly unfounded or excessive, including due to their repetitiveness, the Data Controller may charge a reasonable fee in light of the administrative costs incurred in handling the request or, otherwise, deny satisfaction of the request.
Requests may be forwarded to the following email address:

7. Data retention

Data will be stored in paper and/or electronic/computerized form for the time strictly necessary to fulfill the purposes indicated in point 2. In any case, this period shall not exceed 24 months, except in the case of regulatory provisions specifying otherwise or until the withdrawal of consent expressed by the Data Subject.
For direct marketing and profiling purposes, data retention will occur for the maximum period allowed by applicable regulations (respectively 24 and 12 months).
Invoices, accounting documents, and transaction-related data are kept for 10 years as required by law (including tax obligations).
In the case of exercising the right to be forgotten, data will be securely stored with limited access for the purposes of investigation and crime prevention, for a period not exceeding 12 months from the date of the request, and will subsequently be permanently deleted or anonymized.

7.1 Data protection

The data are collected by the subjects indicated in point 4, according to the indications of the reference legislation,
The data will be processed according to the logic and purposes set out in point 2 and the security measures set out in Article 32 of the General Data Protection Regulation (‘GDPR’) EU Regulation 2016/679 are observed.

8. Third-party components

These services allow for interactions with social networks, or other external platforms, directly from the pages of this Application.
The interactions and information acquired by this Application are in any case subject to the privacy settings of the User relating to each social network.
If a social network interaction service is installed, it is possible that, even if Users do not use the service, it may collect traffic data relating to the pages where it is installed.

The Facebook “Like” button and social widgets are services for interaction with the social network Facebook, provided by Facebook, Inc.
Personal data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected in order to track and examine the use of this Application, compile reports and share them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the ads of its advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy – Opt Out.

9. Policy Amendments

In the event that any changes are made to this policy, the Data Controller shall inform Users as clearly as possible through its pages or alternative means.

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